Shipping and Returns
At Baliza Clothing, we are dedicated to delivering your orders promptly and efficiently. Here's what you need to know about our shipping process:
We offer fast and reliable domestic shipping services to ensure you receive your Baliza Clothing items in a timely manner.
Shipping fees are calculated at checkout, and delivery times may vary based on your location.
Returns and Refund Policy:
If, for any reason, you are dissatisfied with your Baliza Clothing purchase, we apologize for any inconvenience and are here to assist you. Please review our refunds and returns policy to understand the eligibility criteria:
To initiate a return, your item must be unworn or unused, with tags, and in its original packaging.
A receipt or proof of purchase is required.
Contact us at firstname.lastname@example.org to initiate a return.
Upon acceptance, we will provide a return shipping label and instructions.
Items sent back without prior approval will not be accepted.
You may use your own shipping method or opt for our shipping service with a flat convenience fee.
Refunds (excluding shipping costs) will be processed within 30 days of receiving the items at our warehouse.
For a swift exchange, return the item and proceed with your next purchase.
Your new item(s) will be processed within 7 business days of the return, with any remaining balance refunded.
Damages and Issues:
Inspect your order upon receipt and contact us immediately for defective, damaged, or incorrect items.
We will promptly evaluate the issue and arrange for a 100% return.
Exceptions / Non-returnable Items:
Certain items cannot be returned, including perishable goods, custom products, and personal care items.
For concerns about specific items, please contact us at email@example.com.
Feel free to reach out for any queries or assistance. We appreciate your understanding and the opportunity to enhance your Baliza Clothing experience.